ID Cards and building access
UNSW issues ID Cards to all students, staff and contractors. ID cards have many uses, including electronic building access and library borrowing.
ID Cards are issued under a number of terms and are non-transferable.
You can read the Student ID card terms and conditions on the UNSW website.
Getting a Student ID Card
You will need your student number and proof of identity. We accept:
- Passport
- Australian Drivers Licence
- Previous year UNSW Student Card
- Proof of Age Card
- NSW Photo Card
Ordering a replacement Student ID Card
Should you lose your ID Card:
- there is an $11.00 replacement cost
- you must fill in the Replacement Student Card form and submit it to FM Assist
- your request will take approximately 1 hour to process.
Getting a Staff ID Card
Please fill out the Staff ID Card order form and submit it to FM Assist.
Please note that this form must be signed and approved by an authorised signatory.
Student building access
Faculties, Schools and Units allocate access to their own buildings and rooms so you must apply to them directly.
If you are eligible for access, the person authorised by the Faculty will contact FM Assist with the relevant details.
You are not required to go to FM Assist, the access rights will be allocated automatically once the application has been approved.
Staff building access
All staff must have their building access authorised by designated persons in their Faculty/School/Unit. Access is generally authorised when a card is issued.
Any additional requests for access should also be made via this designated person.
After hours and weekend access
After hours or weekend access to UNSW buildings can be made available to approved staff and students. It must be approved by the Head of School or Department Head and can be organised by emailing FM Assist.
Entry to areas defined as ‘Restricted' requires special authorisation. FM Assist verifies this with Security Systems. Some areas of the University require staff to undertake special training before access is granted.
For buildings without electronic access control, entry can be arranged through the Head of School or Department who will need to have this added to the Security Schedule of Events.
No one should work alone in a laboratory or other potentially dangerous area outside normal working hours without the approval of the appropriate Head of School or Department Head, or without informing the Security Control Centre (phone 9385 6000, or ext 56000).
Any person found inside a building after hours without an access card (with their name and photo on it) will be asked to leave the building immediately.
Contacting FM Assist
Visit our office
Level 2 Mathews Building F23
(entry via Mathews Pavilions)
Telephone us
Ext 55111
or (02) 9385 5111
Email us
fmassist@unsw.edu.au
Hours of operation
8.00am - 4.30pm
Monday to Friday
(except Public Holidays)