UNSW Facilities Management

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ID Cards and building access

UNSW issues ID Cards to all students, staff and contractors. ID cards have many uses, including electronic building access and library borrowing. ID Cards are non-transferable.

You can read the Student ID card terms and conditions on the MyUNSW website.

You can read the Staff ID card terms and conditions at the MyUNSW website.

How to get a UNSW Student ID Card

Your enrolment must be finalised prior to obtaining a card. On completion of your enrolment please visit FM Assist  and bring the following.

• Student Number

One form of photo identification from the following options:

• Passport
• Australian Drivers Licence
• Previous years student card
• NSW Photo Identification Card

Completed travel concession form if eligible downloaded here (PDF)

Student building access

Faculties, Schools and Units allocate access to their own buildings and rooms. Generic access is issued to all students by the Faculty and will be added to your card automatically.

If you are eligible for access, the person authorised by the Faculty will contact FM Assist with the relevant details.

You are not required to go to FM Assist, the access rights will be allocated automatically once the application has been approved. 

Travel Concessions for Tertiary Students

UNSW issues concession cards/entitlements on behalf of Transport NSW to students who meet the eligibility criteria. Travel Concessions are valid until the 31^st March in the year following issue (2010 concession is valid to 31^st March 2011).

The standard application form can be downloaded here (PDF) or obtained from FM Assist.

Who is eligible?

To be eligible for tertiary student concession travel, you must:

• Be a full time student, attending day classes 
• Be aged 16 years or older (excluding school pupils aged 16, 17 or 18 years) 
• Not be engaged in business or employment 
• Not receive any remuneration (scholarships and allowances such as Austudy and Youth Allowance are not counted as remuneration); and 
• Not be a full fee paying overseas student. 

Overseas students are eligible where in receipt of an approved Australian Government scholarship or exchange place, but full fee paying overseas students are not eligible.

What concession fares can be obtained?

Half fare concessions are available on most timetabled services for travel at all times (that is, not just to and from classes or work experience placement). 

Ordering a replacement Student ID Card

If your card is lost or stolen contact FM Assist on 93855111 and the library on 9385 2650 to put a stop on your card so it cannot be used fraudulently.

If the card is lost or stolen a replacement card will be available from FM Assist after completing a Replacement Student Card form.

• there is an $25.00 replacement cost
• replacement cards will take approximately one hour to be activated after issue. 

Replacing a Travel Concession sticker

All applications for replacement stickers must be made to the RailCorp Passes and Concessions office as tertiary institutions (including RTOs providing prevocational courses) are not permitted to issue replacement cards.

Students can download the replacement card application form from the concessions website or obtain a printed form from their institution. The student must complete the relevant sections of the form and, prior to submitting it to RailCorp with the fee, obtain the signature of the institution's authorised concessions officer (certifying their eligibility) and have it stamped with the institution's stamp.

Students submit their applications to RailCorp by post or in person, with payment of the replacement fee. The fee may be paid by Money Order, Credit Card (excluding Amex and Diners), cash or EFTPOS (in person only).

Fees do apply for applications for replacement travel concessions.

In 2010, the fee is $25.00 and is payable to RailCorp.

The link Rail Concession Replacement Form - PDF  is to be completed and authorised by FM Assist, Student Central or your ID card issuing area and send completed forms by one of the following methods;

Getting a Staff ID Card

Please fill out the Staff ID Card order form and submit it to FM Assist.

Please note that this form is to be signed and approved by an authorised signatory from your Faculty.

Staff building access

All staff are to have their building access authorised by designated persons in their Faculty/School/Unit. Access is generally authorised when a card is issued.

Any additional requests for access should also be made via this designated person.

After hours and weekend access

After hours or weekend access to UNSW buildings can be made available to approved staff and students. It must be approved by the Head of School or Department Head and can be organised by emailing FM Assist.

Entry to areas defined as ‘Restricted' requires special authorisation. FM Assist verifies this with Security Systems. Some areas of the University require staff to undertake special training before access is granted.

For buildings without electronic access control, entry can be arranged through the Head of School or Department who will need to have this added to the Security Schedule of Events.

No one should work alone in a laboratory or other potentially dangerous area outside normal working hours without the approval of the appropriate Head of School or Department Head, or without informing the Security Control Centre (phone 9385 6000, or ext 56000).

Any person found inside a building after hours without an access card (with their name and photo on it) will be asked to leave the building immediately.

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